Introducing the new TazSupport!
We're expanding our support services to include live chat, a support portal, and self-help documentation... and lots more to come!
Finding the perfect HR technology for your company: Part 1
The war for talent is accelerating around the world. Get a competitive advantage by learning the two most important things to pick the right HR software.
We’re going to SHRM—will you help us while we’re there?
Please tell us the top HRIS and ATS integrations on your wishlist!
7 customer service tips for insanely high client retention
Learn how we achieved a greater than 90% retention rate and 93% customer satisfaction with our employees.
Quest & InstaScreen have partnered for our most robust drug screening capabilities yet
We’ve significantly expanded our drug screening capabilities to give you and your clients powerful tools to manage everything and make the process as easy as possible for applicants.
You can now create linked accounts for users who need access to multiple clients
Often as a CRA, you have multiple clients that are related to each other in a hierarchy, which is why our system allows you to set up parent/child relationships when configuring your clients.
TazWorks is adding more channels for you to get the support you deserve
Growing is really exciting, and recently, we’ve been growing a lot. Growing also brings risks and can create opportunities for accidental gaps or loss of requests. To ensure that we continue providing the best service possible, we’re formalizing our structure for how concerns and requests are routed. Going forward, rather than talking to the same person each time, you will be working with the TazWorks employees who have the most control over each functional area and are best able to address each issue you have.
New compliance updates for ban the box in LA
Los Angeles enacted the Fair Chance Initiative Ordinance this year, restricting employers with ten or more employees from inquiring into a job applicant’s criminal history unless and until a conditional offer of employment has already been made.
Use single sign-on to make TazWorks even easier for your clients to use
You want to provide the most seamless experience for your clients possible, and it can get annoying if they have to constantly log in to different systems. So we’ve now added single sign-on capability, so when you provide your services to them, it can be integrated with the software they’re already using and they can transition from their system to yours with no extra steps—and no need for you to manually set up dozens (or thousands!) of users.
Focusing on InstaScreen's design for even easier use: New UI team
We’ve already been told over and over by CRAs who’ve transitioned from other systems to ours that InstaScreen is the easiest and most intuitive background screening software to use, and we’re proud of that accomplishment.
Pam Devata & Phil Gordon to Headline 2017 TazWorks User Group
TazWorks User Group is just around the corner! It is our privilege to announce that our keynote speakers for this year are Pam Devata and Phil Gordon. Don't miss out on the opportunity to hear from these industry leading legal experts! Click here to register now.
New ways to run driver record searches: Compass and CDLIS
In general, there are two ways you can run searches to collect driver information in your background screening report.
TazWorks First Annual Developer Week
Mahatma Ghandi once said, “Be the change you wish to see in the world.” We decided to give the TazWorks InstaScreen™ development team the opportunity to “be the change they wish to see at TazWorks.” This advice facilitated TazWorks’ first annual ‘Developer Week’ (aka Hackathon).
TazWorks Announces new ATS Integrations Team
Adoption of Applicant Tracking Systems (ATS) has grown at a staggering pace in recent years. Recent studies show 75 percent of large companies, and 60 percent of mid-sized companies utilize an ATS to manage their candidate life cycle. As a result, it is no surprise that orders on the TazWorks platform via integrated ATS & PMS has grown to over 40 percent.
NAPBS 2016: Thank you Super Screeners!
The 2016 Annual NAPBS Conference was a success. Thank you to all who organized, planned, participated and attended this event. We enjoyed learning more from industry leaders about legal issues and compliance, industry best practices, tips for running a background screening business and many more! Our favorite part, however, is the opportunity to meet with each of you face-to-face. We are grateful to those who participated in our cape photo contest and super partner punch card contest, joined us for an entertaining client appreciation dinner and visited our booth over the course of the event. We can't wait to see you all again! Please see below for our contest winners and more photos of the event.
TazWorks Surpasses 100 Million Searches on InstaScreen Version 2.0
TazWorks, the leader in enterprise-grade background screening software, recently surpassed 100 million searches on its InstaScreen™ Version 2.0 platform.
Choosing a Background Screening Technology Partner: Step 5
This is the final post in a series about how to choose the best background screening technology partner. The focus for this article is demonstrating the difference between technology partners that are static and those that are always evolving.
Background Screening Security in Three Parts
The following post is written by our Chief Technology Officer, Scott Kimball, to summarize his presentation at the 2016 TazWorks User Group.
13 Hard and Fast Rules for Great Onboarding Programs
The following is a guest post from Click Boarding, an employee onboarding solution integrated into the InstaScreen platform. The Click Boarding solution was presented at the 2016 TazWorks User Group.
How to Make PSP a Part of Your Driver Screening Process
If you are a background screener that works with trucking and bus companies, then you likely have received requests to add the Federal Motor Carrier Safety Administration’s (FMCSA) Pre-Employment Screening Program (PSP) records to your clients’ background screening processes. Launched in 2010, this program has produced measurable improvements in safety outcomes for companies that review PSP records during the hiring process.
Choosing a Background Screening Technology Partner: Step 4
This post is the fourth in a series about how to choose the best technology partner in the background screening software industry. In this post, learn what customizable and brandable features you need from a background screening technology partner.
Choosing a Background Screening Technology Partner: Step 3
This post is the third in a series about how to choose the best technology partner in the background screening software industry. Our focus this week is to show why system security is not only important but vital.
The Year of Investing Follow Up
In a previous post, I outlined how 2015 was TazWorks’ “Year of Investing” and how it would pay dividends to our users in the future (see my previous blog for more details). Although the pattern is that development takes longer than I predict, I am thrilled to confirm that this bold and disruptive initiative has demonstrated quantifiable results for our clients.
Geek Speak: TazWorks' Technology Investments
This post was written by David Tanner of the TazWorks development team to summarize his “Geek Speak” presentation at the 2016 TazWorks User Group. Keeping up with the growth of our consumer reporting agencies (CRAs) is comparable to changing the oil in a car while driving full speed on the freeway. In order to stay ahead of this growth, an incredible amount of time and effort has been invested into overhauling the InstaScreen platform and development practices. We have worked on many different areas, but I will focus on just a few below.
TazWorks User Group 2016: A Brief Overview
Once again, TazWorks User Group was a hit this year; from keynote speakers to collaboration sessions and everything in between, the response was positive.
Click Boarding and TazWorks Join Partnerships for Knock-Out Employee Onboarding
Click Boarding, an onboarding software that simplifies the new hire experience, and TazWorks, the leading background screening software provider, today announced a strategic partnership and integration to streamline the employee onboarding process.
Is Your Background Check Software Middle Name Search Compliant?
The background screening industry is highly regulated and has become the subject of scrutiny among government agencies such as the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB.) It should come as no surprise that screeners are held to a high standard with regards to compliance rules and procedures to ensure maximum possible accuracy. Recent rulings have resulted in penalties in the millions for companies that regulators believed to have missed the mark.
Choosing a Background Screening Technology Partner: Step 2
This post is the second in a series about how to choose the best background screening technology partner. Our focus for this week will be on the importance of scalability and customer support. Read more about partner integrations and system automation.
Choosing a Background Screening Technology Partner: Step 1
This is the first post of a series that shows the importance of choosing a background screening technology partner that meets your needs. What the benefit for screening agencies to partner with a company that stresses the importance of integration centric operations and automated verifications?
TazWorks Introduces the 'Report Data Server'
New Management reports will now run on our recently released Report Data Server (RDS) – a separate replicated database server – speeding up performance of InstaScreen™. The RDS has been optimized for management reports to run quickly and efficiently. We have also simplified the RDS database naming conventions and table structure for easier customization.
The Year of Investing: 2015
The following post is from Barton Taylor, TazWorks Founder and CEO. I believe all our customers experienced a stellar amount of growth last year. Thank you for sharing your success with us! Your support and your innovative ideas you share make working with you fun!
Avoid Costly Litigation with InstaScreens User Certification and QuickView Tools
According to Section 604(b) of the Fair Credit Reporting Act, employers must certify that they have authorization to run a background check. Also, employers must ensure the applicant is provided with an opportunity to receive a “copy of the report” and a “description in writing of the rights of the consumer” before taking any adverse action. Recent litigation has proved to be costly for screening agencies and employers who are not current in their compliance practices. The blanket certification clause outlined in your contract may not be enough.
TazWorks Integrates With 21 New Data Providers
Are you working harder than you need to? Consider taking advantage of all available search interfaces.
Strategic Partnership Between TazWorks and I-9 Advantage Simplifies the Form I-9 and E-Verify Process
TazWorks LLC, a leading background screening software provider, is partnering with I-9 Advantage, a leading cloud-based Form I-9 compliance and E-Verify solution provider, to simplify the hiring process by streamlining background checks with automated employment eligibility and verification compliance procedures.
FCRA Section 613(a) Compliance
Compliance with FCRA Section 613(a) has become a popular topic following the session addressing the most recent and cutting edge litigation at the 2014 annual NAPBS conference. Between hungry plaintiff's attorneys inventing theories to file suit and poorly managed background screening agencies, the industry is becoming more and more litigious. There is no way around it. Compliance demands your attention.
Dude, Where's My Data?
The security concerns a CRA faces related to its background screening data can generally be categorized into preventing the loss of data and preventing the disclosure of data. The former includes issues of availability, reliability, and integrity. The latter is primarily concerned with preventing access to sensitive data by unauthorized individuals.
TazWorks' "Return to Simple"
I really enjoy the New Year traditions. I get so energized by the opportunity to reflect and continue improving. At TazWorks, we learned a lot over the course of 2013, and we have recommitted ourselves to return to what made our background screening software great. In 2014, our goal is a "Return to Simple"
Death of the Box: Why the Criminal History Question on Job Applications Is Heading Towards Extinction
As privacy professionals know too well, organizations that handle personal information, especially personal information that can trigger security breach notification obligations, have an overwhelming need to screen out untrustworthy applicants from positions that permit access to such data.
Credit Bureau Audits and Accreditation
The Consumer Financial Protection Bureau issued their guidance on their audits of the credit bureaus earlier this spring. The credit bureaus, in turn, are auditing and requesting compliance information from their resellers-CRAs. (This documentation effluent seems to run downhill, doesn’t it?)
NAPBS Membership. Who Do We Want as Members?
I don’t care to belong to any club that will have me as a member. --Groucho Marx In March of 2003, I and 14 others were at the first official NAPBS meeting in Washington, DC. The recent April meeting in DC reminded me of that meeting a decade ago.
Employers are Demanding Integrated Applicant Tracking and Background Checks
To be a valued supplier, you need to provide your clients a total applicant onboarding solution or risk being replaced. As part of our campaign to create additional opportunities for our screening agency clients, TazWorks has negotiated with an industry leading Applicant Tracking Software (ATS) provider to bring you a brand-able "Total Solution" ATS that integrates out of the box with InstaScreen™.
TazWorks' Founder Reflects on 2012, Makes Plans, and Sets Goals
The start of the new year is traditionally a time to reflect, make plans, and set goals. We here at TazWorks have learned a lot from 2012, and we have committed ourselves to exceed your expectations as our goal for 2013.
Client Sets Up XML Background Checks
I know that Tazworks is frequently posed with the question, "How difficult is it to create your own means of posting an XML backgound check application to InstaScreen?" Since Alliance 2020 has successfully accomplished this task, I have been asked to provide some insight for other users.
Multi-Factor Authentication (MFA) is Smart Security.
Data breaches abound in the news and can mean the loss of your reputation and result in costly legal expenses and notification of affected consumers. It's imperative that background screening agencies protect their sensitive business data by utilizing Multi-Factor Authentication.